Privacy Policy

Shastik Care respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, book a service, or use our website. By using this website, you agree to the practices described in this policy.

Information We Collect

We may collect personal information such as your name, phone number, email address, service request details, address, and any message you send through our website forms, calls, or WhatsApp communication. We may also collect basic website usage data such as browser type, device information, and pages visited to help us improve our website experience.

How We Use Your Information

We use your information to respond to enquiries, schedule appointments, provide repair and maintenance services, confirm bookings, and communicate updates related to your requested service.

We may also use your information to improve customer support, maintain internal service records, and enhance our website content and service quality.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security of Your Data

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. These steps may include:

  • 1. Protecting contact and booking details shared through our website.
  • 2. Limiting access to personal information to authorized persons only.
  • 3. Using secure communication channels wherever reasonably possible.
  • 4. Reviewing our data handling practices from time to time.
  • 5. Keeping only the information needed for service and support purposes.
  • 6. Taking action when we identify misuse or unauthorized access risks.

Third-Party Services, Contact, and Policy Updates

Our website may include third-party tools or links such as Google Maps, WhatsApp, or external websites. Their privacy practices are governed by their own policies, and we encourage you to review them separately.

If you have any questions about this Privacy Policy or want to update the information you have shared with us, you may contact us at enquiry@shastikchillandcool.com or call +91 9626378398.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updated version will be posted on this page.